return policy

**as of 5/14/24 all sales are final**

we hope you fall in love with your miljuu order as much as we have! however, to initiate a return, simply reply to your order confirmation email to request a return authorization. be sure to include a quick note describing the item(s) you wish to return as well as the reason for the return. 

we accept returns within 14 days from the date of delivery. all items must be unused, in original condition and in the complete original packaging. we reserve the right to refuse any returns that are not in the original condition. all returns are subject to a 10% restocking fee. 

original shipping costs are non-refundable and the customer is responsible for the return shipping costs. we suggest the return is shipped via a trackable carrier and insured for the full value of the product as miljuu cannot be held responsible for any lost/damaged packages or packages returned to sender. 

once the return has been received and inspected we will issue a refund, less any original shipping/restocking fees, to the original form of payment.

gift cards are final sale and not eligible for return. 

if your order arrives damaged, please reply to your original order confirmation email and let us know how we can help make it right.

**as of 5/14/24 all sales are final**